Terms And Conditions

Welcome to Central Queensland Hydroponics and Specialty Gardening Supplies. By using our website or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms and Conditions apply to all visitors, users, and customers of our website and store. By accessing our services, you agree to be bound by these terms.

2. Products and Services

We strive to provide accurate product descriptions and pricing. However, we reserve the right to modify or discontinue any product or service at any time without notice. Product availability may vary.

3. Orders and Payments

• All prices are listed in AUD (Australian Dollars).
• Orders must be paid in full before they are shipped or picked up.
• We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

• Shipping times and costs vary depending on location and order size.
• We are not responsible for delays caused by third-party delivery services.
• Customers are responsible for providing accurate delivery information.

5. Returns and Refunds

• Please refer to our Returns Policy for full details. In general:
• Returns are accepted within 14 days for unopened, unused items.
• Proof of purchase is required.
• Refunds will be issued to the original payment method after inspection.

6. Liability

We are not liable for any damages or losses resulting from the use of our products if used improperly or outside their intended purpose. Always follow product instructions carefully.

7. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we handle your information.

8. Intellectual Property

All content on this site — including logos, images, text, and graphics — is the property of Central Queensland Hydroponics and may not be used without our permission.

9. Changes to Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of our services after changes means you accept the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: cqhgladstone@gmail.com
Phone: (07) 4829 8203
Address: Shed 1/6 Dalrymple Drive, Toolooa, Gladstone 4680